
Help
FAQ
Our Products
What types of framed art do you offer?
At Uplifter, we curate a diverse collection of framed art, including canvas prints, fine art paper prints, and posters. Each piece is crafted with high-quality materials to ensure longevity and visual appeal.
Can I customize the size or frame of the artwork?
Absolutely! We offer various sizes and frame options to suit your space and style. If you have specific requirements, feel free to contact us for custom orders.
How do I care for my framed art?
To maintain the quality of your artwork, dust it regularly with a soft, dry cloth. Avoid using water or chemical cleaners, and keep the art out of direct sunlight to prevent fading.
Ordering & Payment
How do I place an order?
Browse our collection, select your preferred artwork, choose the desired size and frame, and add it to your cart. Proceed to checkout to complete your purchase.
What payment methods do you accept?
We accept major credit cards, PayPal, and Afterpay, allowing you to shop now and pay later in interest-free installments.
Can I modify or cancel my order after placing it?
Since our artworks are made to order, we begin processing immediately. If you need to make changes, please contact us as soon as possible, and we'll do our best to accommodate your request.
Shipping & Delivery
Do you ship Australia-wide?
Yes, we offer shipping across Australia. Shipping costs and delivery times vary based on your location and the size of the artwork.
How long will it take to receive my order?
Production times vary:
Add shipping time based on your location.
How can I track my order?
Once your order is dispatched, you'll receive a tracking number via email to monitor its delivery status.
Returns & Exchanges
What is your return policy?
If you're not satisfied with your purchase, you can return it within 14 days of delivery. The artwork must be in its original condition and packaging. Please note that custom orders are non-refundable.
What if my artwork arrives damaged?
We're sorry to hear that. Please contact us immediately with photos of the damaged item and packaging. We'll arrange a replacement or refund as quickly as possible.
Artist Collaborations
I'm an artist. How can I feature my work on Uplifter?
We love collaborating with talented artists! If you're interested in featuring your artwork on our platform, please visit our Artist Submission Page to learn more and submit your portfolio.
Still have questions?
Feel free to reach out to our friendly team via our Contact Page, and we'll be happy to assist you.